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Priority Insurance Company Launch New and Improved Nhyira Whatsapp Chatbot

Priority Insurance Company Limited is one of the fastest growing indigenous Insurance Companies for the past ten (10) years now and the insurance company has taken a big step in changing the insurance space by digitizing their products and services for their customers, agents and brokers.

Priority Insurance Company Limited for the past few months have been working on an AI WhatsApp Chatbot platform and this month decided to launch the amazing app.

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Speaking to the Managing Director at Priority Insurance Company, Mr. Matthew K.A. Aidoo, at the just ended Agents Awards 2023 that took place at the Headquarters, he admitted that the Digital space is an AI WhatsApp platform that would help bring Insurance to the doorstep and offices of all stakeholders nationwide. This he said is in the first bid to significantly improve their time and cost of policy processing.

He confirmed to Atinka TV, “Yes, what you heard it’s true and the smart platform is named “Nhyira”, carefully designed with Customers, Brokers, and Our Agents at heart. The world is changing and particularly as a result of Covid-19 and our insurance company is adapting to every possibility technology present. Nhyira product after the official launch will continuously be developed painstakingly to answer the call of the time where little or no human intervention is required. Nhyira will be an answer to our, agents, brokers and customers’ dissatisfaction with the status quo and the best thing to happen to Ghana.”

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“Customers can equally present their claim in real-time with pictures and estimate of repairs. There is always a standby customer service support for any further enquires,” he admitted.

He added Priority Insurance Company is proud to have stepped up to the challenge as a trailblazer in providing unrivalled convenience for our customers, agents and brokers nationwide. Nhyira has been tried, still being tested and we will continuously refine it to work where Priority Insurance operates.

Speaking on the product features, Mr. Abubakar Salifu Godmar, the General Manager, Marketing and Business Development explained, “With Nhyira, all you need to do is to send ‘Hello’ to the number (050-878-5586) and a quick feedback with sequence flowing process that will not take more than five (5) minutes. He repeated that all customers, agents and brokers have to do is to save the number 050-878-5586 and initiate a chat on WhatsApp by typing Hi, Hello, Charle etc.

“The process only needs basic information about your vehicle/mobile number, payments are done via MoMo depending on your network you use and quickly you’re covered. It is quick, secure and convenient,” he added.

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Nhyira will be your friend, one who will be available for you every single second, every single minute of the entire year. Nhyira will be your personal insurance advisor, one who will be available to provide all the answers you need to your Priority Insurance enquiries. Nhyira will be Priority Insurance Company Limited, a trustworthy partner that always works to ensure best interests for customers, our agents and brokers.

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